logo
topfree trialweb interactive servicesquick tourhome
partnerscompanymarketsnewstechnology rollover
top company
right
management blank

WebDialogs is growing fast and looking for outstanding professionals to join our dynamic team. We are a venture capital-backed company that offers competitive compensation and stock options, as well as great benefits. Ours is an open, honest, and direct culture with a friendly, comfortable work environment that offers candidates a chance to contribute and make a difference. If you're interested in joining one of the hottest companies in Massachusetts, email your resume to jobs@webdialogs.com or fax (978) 439-9962. Check out our current open positions below:

Engineering

Operations

Client Services

Marketing

Sales

 

Engineering

Senior Quality Assurance (QA) Engineer
Scope: WebDialogs is looking for a senior quality assurance engineer to join its dynamic team! The Senior QA Engineer will be responsible for test plan development, test specifications and developing test scripts/suites using commercial QA test tools, Java and/or C/C++ for WebDialogs software. You will work very closely with the development team and play a significant role in ensuring that quality is built into our service. At least 3-5 years experience in software QA is required, along with some experience in some or all of the following:

  • Test plan development
  • Test automation using commercial QA tools
  • Java or Java scripting
  • Experience testing computer telephony systems
  • QA tool development
  • Computer Science degree is desirable

Back to Top

Senior Software Engineer - Web Technologies

Scope: WebDialogs is looking for a senior software developer to join its dynamic team of engineers. The ideal candidate will have five or more years experience designing and implementing software-based products, with at least two years building web-based software. Candidate should enjoy working in a fast paced startup environment. This person will contribute significantly to WebDialogs' next generation collaboration technology. Working knowledge of one or more of the following are required:

  • Javascript
  • ASP
  • ADO
  • Netscape Plugins
  • Java applets
  • SSL, ATL/COM, RMI, HTML, DHTML, CSS, and cookies.
  • Development work on Windows NT Server 4.0 and IIS4 a plus

Back to Top

Operations

Senior Network Engineer

WebDialogs is seeking a person who will oversee and support all operations as they relate to the Network Operating Center. Responsibilities will include the following:

  • Support NOC operations
  • Monitor NOC and Channel Partner servers for usage and problems
  • Develop and evaluate disaster recovery procedures and redundancy
  • Manage facilities provisioning from NOC and Channel Partners
  • Implement remote SNMP monitoring of all deployed servers using OpenView, SMS or similar technology
  • Support and maintain distributed architecture
Knowledge and Skills:
  • BSEE or BSCS
  • 5 years minimum WAN side networking experience
  • TCP/IP Networking on Linux, Unix and WinNT
  • Experience with channel banks, digital cross-connect equipment and telco switches
  • Ability to diagnose protocol problems “on-the-wire” with tools such as NetMon, etc.
  • Experience dealing with NOCs, ISPs, and telco companies for provisioning and troubleshooting data and voice T1 circuits
  • Experience building and supporting widely distributed systems with high availability on a Linux, Unix or WinNT platform.
  • Experience with routing protocols, load balancing, web servers and database servers

    Back to Top

Client Services

Relationship Manager

WebDialogs is seeking motivated individuals who will work with the Director of Client Services to build out the Client Services organization. The mission of the Client Services organization is to ensure that WebDialogs customers are maximizing the value that our products and services bring to their business and are delighted with all aspects of their relationship with us. Relationship managers will be responsible for managing all activity with WebDialogs customers and partners from point of sale forward. This includes:

  • Working with hosting channel partners to plan server installation and coordinating resources for smooth, issue free implementation
  • Planning, managing and coordinating customer implementation of WebDialogs products and services
  • Working with clients to provide user training
  • Providing business consulting around strategic implementation of WebDialogs technology
  • Planning, staffing and managing customer development/integration projects
  • Maintaining a proactive ongoing dialog with customers to ensure customer satisfaction and build customer usage of WebDialogs products and services
Critical Skills and Requirements:

All candidates must be self-starters and strong utility players with the desire to build a team from the ground up. As the Client Services organization is put in place, individuals in the Relationship Manager position will be called upon to support all levels of service from end-user training and provisioning to representing WebDialogs with senior client management personnel. Specific requirements include:

  • Strong organizational skills, process orientation and project management skills
  • Proven client management/relationship management experience
  • Consulting background a plus
  • Ability to see the big picture of the client organization and involve/coordinate WebDialogs resources (Sales, Marketing, Executive Management) as necessary to identify and execute a strategy to build/expand client relationships
  • Excellent verbal, written, and presentation skills
  • Team player, positively motivated, ability to "hit the ground running"
  • Thrives in a fast-paced, highly competitive atmosphere
  • Comfortable with a dynamic client environment with minimal guidance; self-motivated

    Back to Top

Marketing

Marcom Manager

Scope: Working in conjunction with the Director of Marketing, the Marketing Communications Manager is responsible for developing and executing all corporate/product marketing communications programs including collateral material development (brochures, datasheets, application stories, etc), advertising, trade shows, Internet content/programs and channel programs. This hands-on position requires a minimum of four years intensive experience in professional-level marketing communications positions, preferably in a fast-paced, high-tech, business-to-business product environment. Experience ideally includes managing all facets of the promotion function and an understanding of the selling process for technology products. The successful candidate must have excellent oral and written communications skills. Professional level skills in the following areas:

  • Project management
  • Program development, execution and measurement
  • Collateral system development and implementation
  • Vendor negotiation and management
  • Time management
  • Organization and planning/analysis
  • Fully competent in working with Microsoft Word, PowerPoint and Excel

    Back to Top

Sales

Account Executive, Channel Partners

Scope: WebDialogs is seeking Account Executives to sell its service to a variety of Channel Partners. These include Interactive Agencies, Network Service Providers, Web System Integration firms, Web Designers, CLECs, ASPs, ISPs, and Call Outsourcers. Sales experience in web based technology and/or infrastructure services is required. Candidates who are familiar with these types of companies, will find tremendous opportunity for growth at WebDialogs. Responsibilities will include the following:

  • Prospecting, selling and closing targeted channel partners
  • Selling through to the channel partners customers
  • Developing and overseeing channel programs
  • Forecasting Account management and development
  • Business Development

Education: Bachelor's degree from a recognized university in sales, marketing or related field is required

Back to Top

Account Executive, Inside Sales

Scope: WebDialogs is seeking Inside Sales Account Executives to sell its service within the company’s targeted vertical markets. Sales experience in web based technology and services is required. A corporate based sales professional who will utilize both consultative and team selling to position WebDialogs as the premier provider of interactive voice and collaboration services is desired. This person will work in partnership with outside sales executives in the selling process. Responsibilities will include the following but not be limited to:

  • Prospecting, qualifying, and initial penetration into new accounts
  • Product demonstrations
  • Securing meetings, appointments and conference calls for the outside sales team
  • New lead generation
  • Web and tradeshow lead inquiry follow-up

    Back to Top

Account Executive, Direct Sales

WebDialogs is seeking Account Executives to sell its service to mid-sized and large businesses in the B to B and B to C space. Sales experience in web based technology and services is required. 5+ years selling IT services and/or products to the mid market as well as Fortune 500 accounts is required. Responsibilities will include the following:

  • Prospecting, selling and closing targeted accounts
  • Accurate forecasting
  • Account development
  • Understanding and articulating client requirements

    Back to Top

Sales and Marketing Administrator

Scope: WebDialogs is seeking a professional individual to support the management of the sales and marketing departments. Experience and flexibility are crucial! Excellent phone skills, PC skills including Microsoft office, Outlook and Goldmine are necessary. A positive attitude and a willingness to learn is required. Responsibilities will include the following but not be limited to:

  • Sales and pipeline forecast updates
  • Appointment scheduling
  • Travel arrangements
  • Preparation of presentations
  • Event scheduling and coordination
  • Sales and Marketing analysis and report generation

    Back to Top

board
careers
contact
 
blank