Give Your Clients a Comprehensive, Economical eCRM solution A significant challenge facing ebusinesses is keeping Web site costs in line with the revenue they produce. Increasingly, those businesses are looking to partners to offer robust solutions to Web based problems, including how to attract customers through differentiation and how to manage customer relationships. Because WebInteract is delivered as a service, clients' installation costs are low and upgrades are managed by you and WebDialogs. As you help your clients succeed, WebInteract Service scales easily to add seats in your call centers and readily responds to traffic spikes that accommodate customer-buying patterns. Consider this scenario: Support Companies at all Stages of Growth Your client is an import/export company that has had good initial success with handcrafts and native arts imported from Bali, Indonesia, and Vietnam. Word of mouth is growing, but the only office and fulfillment center, staffed by 25 full-time employees and a cadre of part timers, receives a growing number of calls about the nature of their products: how are they made, what are the materials, do the onscreen colors look "just like that," and are the craftspeople fairly paid for their work. The requests are cutting into the time staff has to fulfill orders, but more and more designers are calling, too, placing large orders. With WebInteract Service, you can offer them a comprehensive solution that allows you to handle designer's calls differently from other customers, talk to customers who have questions about products, show companion products and handicrafts by the other regional artisans on other pages at the site, and ask the questions that help close the sale. And you can confidently assure the client that when the business makes a quantum leap to the next level of growth, WebInteract Service can scale to provide continuity and the level of service customers have become accustomed to. WebInteract Service takes about two hours to deploy and requires no additional investment in hardware or software. Explore how WebInteract Service can help you add value to your eCRM offerings. [Click to call.]