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WebDialogs' WebInteract Service turns your Web site into a live communications center by combining the power of a live telephone call with browser-based interaction and information sharing. Now anyone can initiate a live voice call to your business with just a click of the mouse. Once connected and talking live, WebInteract allows both parties to simultaneously browse the Web, complete online forms together, transfer files, and much more. With WebInteract, your Web site instantly becomes a powerful new business center for interactive sales, customer service, and support.
Here's how it works
Adding voice-based interaction to your Web site is easy for your business and even easier to use for your valued prospects, business partners, and customers.
- Start by placing contact buttons in select areas of your Web site. It requires no custom programming, just a few added lines of html. Put contact buttons in the customer service area, within a special section for valued customers, or beside products that people commonly have questions about.
- Visitors to your Web site click on one of your contact buttons to initiate a live telephone call. They simply enter in a few key pieces of information, such as their name and how they would like to talk with your business - by a standard telephone or cell phone, or through using their multimedia PC as the phone. Other than a phone or multimedia PC, all your visitor needs only their browser to interact with your business.
- WebInteract quickly sets up a live phone call between your Web visitor and your business. Once they're live on the phone, your business representative simply locates the visitor's name in the WebInteract Agent Application and connects to start an interactive browser session.
- Your business representative and your prospect or customer can talk and simultaneously guide each other to the same Web pages, jointly complete online forms, and much more.
WebInteract delivers a suite of powerful browser interaction features designed to make online business communications productive and efficient. To learn more, check out Features & Benefits and Advantages. Better yet, click on one of the “Call Us” contact buttons and let us show you how WebInteract can add value to your business.
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